Withdrawal & Cancellation Policy
We aim to make withdrawals clear, quick and secure. Please follow the rules below when you ask to withdraw funds.
Verification
Before you can withdraw, you need to complete our verification process, including a valid ID and proof of address.
Processing time
We usually process withdrawal requests within 5 business days of receiving them. Timing can vary with your account status, the amount and the payment method.
Outstanding balances
Any outstanding balance on your account must be settled before a withdrawal can be approved. Otherwise the request will be cancelled.
Same-name accounts only
We only pay withdrawals to accounts held in the same name as the trading account. For security reasons, we never pay to third parties.
Anti-money laundering
To meet anti-money-laundering rules, we may ask for extra documents or information, especially for larger withdrawals.
Fees
Any fees that apply to withdrawals or account closure are set out in your client agreement and shown before you confirm a request.
Part of your agreement
This policy, together with our Terms and Conditions and other policies, forms a binding agreement between you and Klarwerk Pro. By accessing or using this website you agree to follow it.
Changes to this policy
We may update this policy from time to time. Please check it regularly and contact our support team if you have any questions about withdrawals.
Our commitment
Following these rules helps us keep your funds safe and compliant while paying out withdrawals promptly.